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Make a referral to the Worcestershire School Health Nursing service:
Please read the referral criteria below carefully before submitting the form:
- We accept electronic referrals from Schools, Parents, GPs and other professionals for school aged children, however if you need a word version, please email whcnhs.shnaccessandresponse@nhs.net
- We can accept telephone contact from parents for initial advice or for further referral information contact the service on 01905 520032
- We also have a confidential texting service for parents via our Chat Health Parent Line (07312 263547)
- Young People can self-refer or text chat with a school nurse via ChatHealth confidential texting service (07507 331750).
- All referrals will be processed by our Access and Response Team, and responses will be sent via email. Please ensure you add your contact email address to the referral form.
- You should expect to have a response to your referral within 14 days.
Further guidance:
- If children/young people are already under the care of specialist health services and you need further information, this should be requested from the specialist service.
- If you have any safeguarding concerns, please do not refer to this service to investigate - follow your organisation’s safeguarding policy and/or make a direct referral to Worcestershire’s Family Front Door
- Please ensure that you have gained and documented consent from young person 13+ prior to submitting a referral
- Please only add one child per referral form (Siblings require separate referral forms to be submitted).
Referral exclusion criteria
The service is unable to support with the below concerns impacting a young person:
- Health-related school absence referrals — These referrals cannot be considered if they are not health-related.
- Growth and nutrition — Monitoring height and weight for other professionals who are already planning care.
- Emotional health and wellbeing — If a child or young person is already under the care of another service provider (e.g. CAMHS, Specialist Counselling, Wellbeing and Emotional Support Teams. If a referral to CAMHS or Community Paediatrics is required, this should be completed by the professional who first identifies a concern - this could include the GP or school. If there are immediate concerns around serious self-harm, psychosis, or suicidal ideation, please seek emergency advice by dialing 999, 111 or attending your nearest emergency department.
- Bereavement — If a child or young person has already been referred to or is under the care of a specialist service.
- Behaviour — School-based behaviour concerns need to be addressed by school following own procedures.