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Our Quality and Safety Standards
At Herefordshire and Worcestershire Health and Care NHS Trust, the quality and safety of your care are our highest priorities. There are national and local standards, policies and procedures to ensure you have the best possible outcomes and experience.
We adhere to the NHS Constitution for our standards and waiting times. We are inspected and regulated by national organisations who ensure we provide services to expected levels and meet our commitments within the National Health Service. We also take very seriously the feedback we get from patients and visitors and respond to concerns when they arise.
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Norovirus
Norovirus, better known as the winter vomiting bug, is the most common stomach bug in the UK, affecting people of all ages.
The virus, which is highly contagious, causes vomiting and diarrhoea. As there is no specific cure, you have to let it run its course, but it should not last more than a couple of days. If you get norovirus, make sure you drink plenty of fluids to avoid dehydration and practice good hygiene to help prevent it from spreading.
Click here to find out more about norovirus
Please do not visit healthcare facilities, like hospitals, if you have had diarrhoea and/or vomiting in the last 48 hours (even if these were mild symptoms)
Do not visit friends or relatives in hospital if you have had or been in contact with anyone who has diarrhoea and/or vomiting in the last 48 hours
Always wash your hands frequently with warm water and soap. You should always do this after using the toilet and before preparing food. This is good practice whether or not you have symptoms
If you, or someone you care for, needs medical advice call NHS 111 or call your GP surgery in the first instance.