Our Quality and Safety Standards

At Herefordshire and Worcestershire Health and Care NHS Trust, the quality and safety of your care are our highest priorities. There are national and local standards, policies and procedures to ensure you have the best possible outcomes and experience.

We adhere to the NHS Constitution for our standards and waiting times. We are inspected and regulated by national organisations who ensure we provide services to expected levels and meet our commitments within the National Health Service. We also take very seriously the feedback we get from patients and visitors and respond to concerns when they arise.

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Modern Slavery Act

What is slavery?

Slavery if often thought of as a practice consigned to history but the sad truth is that Modern Slavery is a global issue existing in every type of economy today, organised criminal gangs are making money out of other people’s misery and exploitation.

Modern Slavery Act 2015

The Modern Slavery Act 2015 is designed to consolidate various offences relating to human trafficking and slavery which includes servitude, being forced or deceived into work, not able to leave freely and easily without threat to themselves or their family resulting in undesirable or unsafe conditions.

In compliance of the Act this annual statement demonstrates: 

  • transparency in supply chains demonstrating good practice in our responsibility and steps taken to prevent slavery and human trafficking
  • the steps taken during the previous financial year to ensure that human trafficking is not taking place in any part to the supply chain and organisation 
  • the action plan for the current financial year

Modern Slavery includes servitude [pdf] 70KB

Modern Slavery Statement 2024-25