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Illnesses and infections in care homes
The below drop-down menus include a range of materials to support staff working within nursing and care homes with the management of outbreaks and illnesses. Please use the resources and posters as appropriate within your areas.
Do you have a communication or information support need?
The resources on these pages might not be accessible. If you have a communication or information support need or require any of these resources in an alternative format, please contact our Communications Team so those needs can be recorded and responded to.
Norovirus
Norovirus infection is a common cause of viral gastroenteritis, and causes abrupt onset of diarrhoea and/or vomiting. Symptoms usually last 1-2 days and affected individuals may continue to excrete the virus for up to 48 hours after becoming symptom free. This infection is highly contagious and following an episode of diarrhoea or vomiting the environment may become heavily contaminated with the virus, facilitating spread to staff, other residents and visitors. Scrupulous attention to the highest standards of infection prevention and control practice are required to prevent transmission to yourself and others.
A number of resources are available below which you may find helpful to use in your setting. If you consider that you have an outbreak of viral gastroenteritis please ensure that you report this and seek advice on successful management.
- Gastro - xmas poster
- Stop - Think - Wash your hands
- Gastro outbreak poster
- No norovirus - poster 1
- No norovirus - poster 2
Visit gov.uk: Norovirus - guidance, data and analysis
Other information for nursing staff:
- Outbreak Information Pack - Viral Gastroenteritis (care homes)
- Outbreak record sheet
- PHE Norovirus leaflet
- UKHSA Norovirus Toolkit
- Norovius outbreak - poster for entrances
- Stool type record chart
- Outbreak chart - Excel
- HPA Norovirus Prevention; Precautions; Identification
- NHS How To Take A Stool Sample - YouTube (Without Subtitles)
- NHS How To Take A Stool Sample with subtitle - YouTube (With Subtitles)
Influenza
Influenza is an acute viral respiratory infection that tends to occur during winter months. The two main types of influenza which cause disease are influenza type A and influenza type B. Outbreaks may occur in community or communal settings such as schools and healthcare including care home settings.
The onset of symptoms indicative of influenza is sudden with a fever of over 38°C, dry cough, headaches, general aches and pains in joints and muscles, chills and a feeling of fatigue.
Flu vaccinations are promoted to at-risk groups of the population each year to reduce the impact of this infection which can lead to secondary bacterial infections. Antibiotics are not required for the treatment of influenza as it is a viral infection but some groups of the population, if identified at an early stage may be offered antiviral treatment.
- Respiratory toolkit 2024-25
- Guidance on outbreaks of influenza - care homes
- Flu information for HCPs
- Flu Vaccination who should have it
- UKHSA flu leaflet - easy read
- UKHSA flu - A3 poster
- UKHSA flu - children poster
- Stay well this winter - leaflet
- Flu - Over 65 poster
- Consent flow chart - Immunisation
- Social care vaccine - leaflet
- Flu do not visit - poster
- Attention closed (influenza) - posters
- Flu immunisation guidance - social care workers
- Deep cleaning guidance post infectious disease - care homes
- UKHSA Influenza Proforma
- Think Flu and Covid Poster
Urinary tract infections (UTIs)
Urinary tract infections (UTIs) are common infections that can affect the bladder, the kidneys and the tubes connected to them. They are the second most common clinical indication for routine antibiotics in both primary and secondary care and urine samples make up the largest single group of specimens examined in most medical microbiology laboratories. The need for accurate prompt diagnosis and treatment is key in their successful management.
Resources below set out to provide information or training resources that can be used to inform practice. Please also refer to the primary care antimicrobial prescribing guidelines for information on treatment of urinary tract infections.
- UTI quick reference guide
- UTI aware leaflet
- UTI aware poster
- UTI urine aware scale poster
- UTI Toolkit 2023
- Care home flow chart
- Catheter guidelines
- Dehydration chart sticker
- Suspected UTI treatment management
- RCN Catheter Information
- Catheter Passport Narrative (opens on Youtube)
- Urinary Care Catheter Guide (opens on Youtube)
- Public Health England Advice and Guidance on the Diagnosis of UTIs
- UKHSA-NHSE UTI prevention and awareness toolkit 2023
Hydration
The importance of adequate hydration within healthcare continues to be promoted. It is recognised that dehydration can potentially affect people in all healthcare settings. This is of great importance when we consider that dehydration is linked to patient safety issues such as pressure ulcers, falls, urinary tract infections, kidney injury and sepsis. Hydration requirements vary and depend on height, weight, age and medical conditions. Please take action to minimise these risks and ensure that dehydration is prevented or recognised and treated at an early stage to reduce the risk of hospital admission.
A number of resources are available below to promote and inform best practice.
- Wise up - Older people
- Hydration - presentation
- Hydration - leaflet
- Resident/patient hydration - leaflet
- Hydration - bundle
- Hydration - chart
- Hydration care staff - poster
- Hydration (urine chart) - poster
- Hydration through fruit and veg
- The benefits of drinking more water - infographic
- Top 10 hydrating foods
- 18 Ways to Stay Hydrated
- UTI Aware - water benefits image
- UTI Aware - Ways to stay hydrated A3 poster
- I-hydrate project brochure