Hear from our staff

The National NHS staff survey results have been published today (Thursday 9th March 2023).

The national annual survey is one of the largest workforce surveys in the world and is carried out every year to improve staff experiences across the NHS. 

Speaking about the results, Elaine Clough, Director for People and Organisation Development at Herefordshire and Worcestershire Health and Care NHS Trust, said: “The national staff survey provides us with important indicator for how our staff feel in work and about their roles within the wider organisation. This survey sits alongside a range of other ways we receive feedback; helping us identify what is working really well, what we should do more of, and those areas which require further focus.

This year, our feedback suggests that lots of our staff feel valued and respected and they are confident the work they do makes a positive difference to our patients and those we support. We have also heard consistently how staff feel a real sense of belonging and connection to their team.

However, the national survey also tells us that some staff didn’t always feel that if they raised concerns that these would be acted on. This is a key area for us and we are pleased to report that we will now be increasing our Freedom to Speak Up Guardian resource from the current 1 day a week to 3 days a week to provide increased support for staff, as well as increased visibility for colleagues and greater utilisation of our Freedom to Speak Up champions in Trust, should colleagues wish to share issues or concerns.

We recognise that working in the NHS has been really challenging over recent years, but we also know that it provides a range of roles and careers that are incredibly rewarding, personally and professionally. We are committed to making the Trust a place that people want to be part of, where they feel safe and supported, and where their personal ambitions can be realised.”

Read our NHS England benchmark report.