Communication

 

Communication Bill of Rights

Communication is an essential part of all our lives. It is plays a key role in almost everything we do. In fact it is a basic human right – for everyone. It is also at the core of human dignity.

Many people with learning disabilities face barriers to communication on a daily basis. It is essential that we consider whether communication is possible at all times and in all situations. Does the person with learning disabilities have:

  • a way to communicate
  • an opportunity to communicate
  • a reason to communicate

Remember communication is a really complex skill – a skill that many of us take for granted.

It is a two way process and needs at least two people – to send and receive information. There are many processes involved in both directions including the ability to understand information, and to respond appropriately.

This picture from the NALN blog shows a summary of the complex processes involved in the “Communication Chain”.

the communication chain diagram

Credit: https://nalnblog.wordpress.com/including-all-learners-slcn/

If there is a breakdown in one or more of these areas this can impact on effective communication. There may also be factors in the environment that cause a breakdown in communication.

Note this image is only a summary of the complex skills involved in speaking or listening to speech. It doesn’t reflect the wide range of methods of communication that we can use.

Communication can take many forms. It is far more than spoken words.

People with learning disabilities often depend on non-verbal skills and are heavily reliant on the person they are communicating with to interpret a range of behaviours as a means of communication. Some maybe really subtle behaviour, others may be more obvious and seen as “challenging behaviour”. In reality the “challenging behaviour” is actually a form of communication.

The person may be trying to tell you something but they have no other way to communicate this. Or they may be responding to a situation and you need to interpret what this response means.

Everyone is unique. Therefore all communication needs will be unique and require person centred support.

However there are some common barriers to communication to be aware of. People with learning disabilities may have difficulty:

  • Understanding information
  • Making themselves understood
  • Remembering information
  • Sequencing information
  • Making decisions
  • In social situations

A Speech and Language Therapist can help to identify the areas where communication is breaking down and why this might be happening.

We can offer support staff and family carers some general strategies and techniques that can become part of your “tool kit” for communication. We can also provide person centred advice such as a Communication Passport.

Something2Say Resources

 

Total Communication

communicate

Total Communication

intensive interaction

Intensive Interaction

AAC

AAC Overview

Behaviour

All Behaviour is Communication

Means reasons and opportunities

Means reasons and opportunities

Functional

Functional Language

objects

Objects of Reference

photos and symbols

Using Photos and Symbols to Support Communication

sign

Using Sign to Support Communication

next

Using Now and Next

PECS

Using PECS to Support Communication

comic

Using Comic Strip Conversations

social story

Using Social Stories to Support Communication

visual timetable

Visual Timetables

app

Communication Apps

nonverbal

Non-verbal Communication Partner

verbal

Verbal Communication Partner

friendly

Communication-Friendly Environment

passport

Communication Passports

model

Modelling

support

Positive Behavioural Support

smell

Sensory Referencing

anxiety

Anxiety and Communication

scrapbook

Scrapbooking

 

Understanding

understanding

Supporting Understanding Resource Pack

tips

Tips to Support Understanding

processing

Gestalt Language Processing

questions

Blank's Levels of Questioning

information

Information Carrying Words

simplify

Simplifying Language



Attention

Attention and Listening Skills

 

 

Expression

expression

Expression

preintentional

Pre-intentional Communication

scaffold

Scaffolding Conversation

emerging

Emerging Language Skills

start

Conversation starters

close

Conversation Closers

echo

Echolalia

unclear

Unclear Speech Workbook

fluency

Fluency

 

mute

Selective Mutism

 

 

My Life

dementia

Dementia

internet

Internet Safety

transition

Supporting transitions

choice

Choices

decision

Decision Boards

yes and no

Yes and No

 

Printable Templates

passport

Communication Passport Template

chat

2026 Chat About Book

slt

How we can help with communication

resources

Communication resources that might help

profile

Developing an Expressive Profile

easy read

Easy Read - how to guide

calm

Things that help me feel calm

positive

Positives Record

confident

Building Confidence Workbook

diary

Home-Service Diary

menu

Visual Activity menu

planner

Weekly Planner

emotions

When I feel X I can Y

 

moving home

Moving Home