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Our Quality and Safety Standards
At Herefordshire and Worcestershire Health and Care NHS Trust, the quality and safety of your care are our highest priorities. There are national and local standards, policies and procedures to ensure you have the best possible outcomes and experience.
We adhere to the NHS Constitution for our standards and waiting times. We are inspected and regulated by national organisations who ensure we provide services to expected levels and meet our commitments within the National Health Service. We also take very seriously the feedback we get from patients and visitors and respond to concerns when they arise.
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Equality Act 2010
The Equality Act 2010 replaced previous legislation (such as the Race Relations Act 1976 and Disability Discrimination Act 1995) with a single Act. The Act simplified the law, removed inconsistencies and strengthened the law to help tackle discrimination and inequality.
For more information about the Equality Act 2010 click here
Useful Documents:
The Act covers nine protected characteristics (See Definitions)